Shipping policy
Shipping Policy
Last Updated: September 5, 2026
Welcome to Eazy Drops — Products, Delivered, Easily.
This Shipping Policy explains how we process and deliver orders placed through our store.
1. Order Processing
We aim to process and prepare orders as quickly as possible.
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Orders are generally processed within 1–3 business days after payment is successfully received.
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Orders placed on weekends or public holidays may be processed on the next business day.
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Once your order has been shipped, you will receive a shipping confirmation and tracking information where available.
2. Delivery Time
Delivery times may vary depending on your location, product availability, shipping carrier, and other circumstances.
Estimated delivery time is generally:
Domestic Orders: 5–15 business days
These are estimated delivery times and are not guaranteed. Delays may occur because of weather, transportation issues, customs procedures, carrier delays, incorrect address information, or other circumstances outside our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping or promotional shipping rates. Any such offer will be subject to the terms stated on the relevant promotion.
4. Tracking Your Order
When tracking is available, we will provide the tracking information through your order confirmation or shipping notification.
Please allow some time for the tracking information to become active after your order has been shipped.
5. Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete delivery address at checkout.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if the order needs to be shipped again.
6. Delayed or Lost Packages
If your order appears to be significantly delayed, please contact us at [your email address] with your order number.
We will work with the applicable shipping carrier or fulfillment partner to investigate the issue.
However, delivery dates may be affected by circumstances beyond our reasonable control.
7. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the product.
This will help us investigate the issue and determine the appropriate solution.
8. Contact Us
If you have questions about your order or shipping, please contact:
Eazy Drops
Email: [your email address]
Website: [your website URL]
We are happy to help make your shopping experience easy.