Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at yantraguruji.shop@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at yantraguruji.shop@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at yantraguruji.shop@gmail.com.
Return & Refund Policy
Last Updated: September 5, 2026
At Eazy Drops, we want you to have a smooth and easy shopping experience. If there is a problem with your order, please contact us and we will do our best to resolve it.
1. Eligibility for Returns
You may request a return if:
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You received the wrong product.
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The product arrived damaged.
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The product is defective or does not function as described.
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The product received is significantly different from the product description.
Return requests must generally be submitted within 7 days of delivery.
Products must be returned in their original condition, where applicable, along with original packaging and accessories.
2. Non-Returnable Products
Certain products may not be eligible for return due to their nature, hygiene requirements, customization, or other applicable restrictions.
The product listing or checkout information may specify if an item is non-returnable.
3. How to Request a Return
To request a return, contact us at [your email address] and provide:
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Your order number
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Your name
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The reason for the return
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Photos or videos showing the issue, if applicable
Please do not send products back before receiving return instructions from us.
4. Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 7 days of delivery.
We may request photographs or videos to verify the issue.
Depending on the circumstances, we may offer:
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A replacement product;
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A refund; or
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Another appropriate resolution.
5. Wrong Product
If you receive a product different from the one you ordered, please contact us within 7 days of delivery.
After verification, we will provide instructions for resolving the issue.
6. Change of Mind
Unless otherwise stated on the relevant product page, returns for change of mind may not be accepted.
Please carefully review the product description, specifications, size, color, and other details before placing your order.
7. Refunds
Once an approved return or refund request has been processed, the refund will generally be issued to the original payment method.
The time required for the refund to appear in your account may depend on your bank, payment provider, or card issuer.
8. Return Shipping
If the return is due to an error on our part, such as receiving a wrong, damaged, or defective product, we may cover reasonable return shipping costs, subject to verification.
For other approved returns, the customer may be responsible for return shipping costs.
9. Refund Exceptions
We may decline a return or refund request if:
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The return request is made outside the applicable return period.
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The product has been used, damaged, altered, or mishandled by the customer.
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The customer cannot provide sufficient information to verify the order or issue.
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The product is specifically identified as non-returnable.
Nothing in this policy is intended to limit any consumer rights that cannot legally be excluded under applicable law.
10. Contact Us
For return or refund questions, contact:
Eazy Drops
Email: yantraguruji.shop@gmail.com
Website: [your website URL]